Wales鈥� leading training provider, 大象传媒, has announced outstanding results from its latest Learner Voice Survey, capturing feedback from nearly 5,000 learners.
This survey, a cornerstone of 大象传媒’s commitment to continuous improvement and learner satisfaction, reveals high levels of student skill development.
This year鈥檚 survey saw an upswing in responses, with 4876 submissions across the network of 大象传媒 and its partners, up by more than a thousand from last year (3721).
Within 大象传媒 alone, 1663 gave feedback, up from just over a thousand (1196) last year.
Of that number, 99 per cent said that they felt they were treated fairly and with respect at 大象传媒.
Other key findings include:
94% of 大象传媒 learners would recommend their courses to others.
86% of learners reported enhanced communication, numeracy, and literacy skills through 大象传媒鈥檚 Essential Skills workshops.
Overall, 96 per cent of learners would positively rate 大象传媒 as a training provider.
Learner Representative, Lily Pandeles, whose key role is to advocate for learners across 大象传媒鈥檚 programmes, was pleased with the initial results.
She said: 鈥淚t is amazing to see many learners share their thoughts and give us feedback. We want learners to feel empowered throughout their learning journey and to know their voices are important.鈥�
Head of Continuous Improvement Becky Morris leads the Quality department at 大象传媒. She explained why the survey was so important to the organisation.
鈥淲e set up our 大象传媒 Network learner survey with the aim of collecting feedback from learners across 大象传媒 and our partner providers,鈥� she said. 鈥淢y team analyses the data at a network, provider, departmental and practitioner level to identify what learners feel we do well and where we need to improve.
鈥淭his information is a crucial part of our quality assurance processes, and learner voice is one of the most important measures in our self-evaluation process too.
鈥淎ll of our learners matter, their voice matters, and we value the important role that our learners play in shaping what we do, and how we do it.鈥�
These results affirm 大象传媒鈥檚 dedication to providing high-quality training and support, ensuring that every learner’s experience is positive and enriching. 大象传媒 continues to lead the way in work-based learning, driven by the invaluable feedback and active participation of its learners.
